This Privacy Policy and Cookie Policy sets out the general terms under which the company MEMORIA STONE, headquartered at 2 Grand Rue, 79700 MAULEON, is responsible for processing data for the purposes of the Privacy Policy and Cookie Policy (hereinafter, collectively "we" or "data controllers"), processes the personal data you provide by using the website memoriastone.fr (hereinafter the "Website") or the mobile application, i.e., the software application intended to be used on smartphones, tablets, or other mobile devices (hereinafter, the "Application") or other applications, software, digital media, storage devices, or features related to the MEMORIA STONE brand in France (hereinafter collectively, the "Platform").

By using the Platform, every time you provide us with or we are required to access any type of information that, due to its characteristics, allows us to identify you, namely potentially and not exhaustively: your first name, last name, email address, billing or delivery address, phone number, device type (hereinafter, "Personal Data"), whether for browsing, purchasing our products, or using our services or features, you will be subject to the Privacy Policy and Cookie Policy, the General Terms and Conditions of Sale and Use, as well as other documents referred to herein (hereinafter collectively, the "General Terms"), which apply at all times and must be consulted to ensure that you accept them.

1. Collection of Personal Data and Purposes of Processing

Please note that before using any of our services or features, you must read this Privacy and Cookie Policy, as well as the specific section of the General Terms regarding the concerned service or feature. In each section, you will be able to see if there are specific terms of use or if a specific processing of your personal data is required.

Failure to provide certain mandatory information may prevent you from registering as a user or using certain features or services available via the platform.

The user (you) hereby ensures that the personal data provided is truthful and accurate, and agrees to communicate any changes or modifications in this regard. If you provide us with personal data of third parties, you are responsible for informing them and obtaining their consent regarding the transmission of this information for the purposes outlined in the corresponding sections of this Privacy and Cookie Policy. Any loss or damage caused to the Platform, data controllers, or any third party due to the communication of false, inaccurate, or incomplete information on the registration forms will be solely the user's responsibility.

The data controllers, as applicable, will use the personal data for the following purposes:

1.1 To manage your registration as a user of the platform. The personal data you provide will be used to identify you as a user of the platform and give you access to the different products, services, and features that may be available to registered users.

1.2 To contact you via email, phone, SMS, or other equivalent forms of electronic communication, such as push notifications from the application, etc., regarding updates or informational messages about the features, products, or services subscribed to, including platform security updates, if installation is necessary or recommended.

1.3 To process and manage your requests made using the customer service contact methods available regarding the platform, stores, showrooms, or any distribution entity, as well as to monitor the quality of our service.

The data processing duration should either be as provided by law, a period of three years from the end of the business relationship with the customer or prospect, or until the applicable purpose for a specific data ceases to exist. For example, data related to your orders will be processed as long as the data controller may need to retain it in accordance with applicable laws and will be deleted once this legitimate purpose ceases to exist.

2. Newsletter Subscription (in case this feature is available from this website)

If you subscribe to our newsletter, we will send you information about our products and services via various media, such as email, other equivalent electronic means (like SMS, etc.), as well as push notifications via the application or platform if you have enabled these notifications on your devices.

Subscribing to our newsletter may involve the use of personal data to personalize communication related to products and services you have access to via email, SMS, or any of our other electronic media or those of third parties. We may also provide you with this information through push notifications from the application or platform if you have enabled them on your devices. To improve the service we provide, we inform you that personal data related to your online or in-store purchases, preferences, and tastes may be used by a third-party service for analysis, user profiling, marketing studies, qualitative surveys, and to improve our interactions with customers.

For cookies related to the newsletter, please refer to the cookie policy for more information.

The user is free to consent to these marketing purposes. If consent is refused, the user will not be informed of our updates.

In case of refusal to data profiling, we would not be able to send the user advertisements and/or generally promotional documents and/or the newsletter regarding their own needs or preferences. If you are a registered user, you may modify your preferences regarding the sending of these commercial messages in the "My Account" section, if applicable and if the website provides such a feature.
You can also unsubscribe from our newsletter at any time by following the instructions provided in each of our messages or by contacting us using the information available in our legal notice.